Privacy Policy

Introduction

Welcome to Viberot's Privacy Policy. This document explains how we collect, use, protect, and handle your personal information when you use our AI video and image generation services.

Information We Collect

Personal Information

When you register or use our services, we may collect:

Account Information: Name, email address, and password
Payment Information: Processed securely through Stripe (we do not store your credit card details)
Profile Information: Optional profile picture and preferences

Usage Data

We automatically collect information about how you interact with our services:

Service Usage: Pages visited, features used, and time spent
Generation Data: Number of videos/images generated, AI models used, and generation parameters
Device Information: IP address, browser type, operating system, and device identifiers

User Content

Uploaded Content: Images, videos, and text prompts you upload to generate AI content
Generated Content: Videos and images created using our AI services
Preferences: Your saved settings, favorite models, and creative preferences

How We Use Your Information

We use your information for the following purposes:

Service Delivery

To provide and maintain our AI generation services
To process your content generation requests
To manage your account and subscriptions
To process payments through Stripe

Service Improvement

To analyze usage patterns and improve our services
To develop new features and AI models
To optimize performance and user experience
Note: We do not use your uploaded or generated content to train our AI models

Communication

To send service-related notifications and updates
To respond to your inquiries and provide customer support
To send marketing communications (with your consent, which you can withdraw anytime)

Security and Compliance

To detect, prevent, and address technical issues
To protect against fraud and unauthorized access
To comply with legal obligations

Data Storage and Retention

Content Storage

User-Uploaded Content: Stored temporarily to process your generation requests and periodically deleted
Generated Content: Stored in your account until you delete it or your account is terminated
Account Data: Retained while your account is active

Data Deletion

User-uploaded content is automatically deleted according to our retention schedule
You can delete your generated content at any time through your account
Upon account deletion, your data is removed according to our data retention policy

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and monitoring
Limited access to personal data by authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Payment Processing

We use Stripe to process payments. Stripe collects and processes your payment information according to their privacy policy. We do not store your credit card details on our servers.

AI Model Providers

We may use third-party AI model providers to deliver our services. These providers process your generation requests but do not have access to your personal account information.

Analytics Services

We may use analytics services to understand how our services are used. These services may collect usage data according to their respective privacy policies.